Sales Policy

Effective Date: March 11, 2025

Trustcity is dedicated to providing high-quality backpacks and excellent customer service. Our Sales Policy outlines how we handle transactions on our website.

Product Availability

We make every effort to ensure that the products listed on our website are in stock. However, availability may vary, and we reserve the right to cancel or modify an order due to stock discrepancies.

Order Confirmation

Upon completing your purchase, you will receive an email confirmation with the details of your order. If there are any issues with your order, we will contact you promptly.

Pricing and Payment

All prices listed on our website are in GBP (British Pounds) and include VAT unless otherwise specified. Payment can be made through major credit/debit cards and secure payment gateways. All payments are processed securely via SSL encryption.

Sales Tax

Sales tax is applied in accordance with UK tax laws. If your shipping address is outside the UK, customs duties and taxes may apply, and these charges are the responsibility of the customer.

Promotions and Discounts

Promotional codes, sales, or discounts are valid only for the duration specified and cannot be applied retroactively. Some promotions may exclude certain items or require a minimum purchase.

Contact Information
For any sales-related inquiries, please contact us at:
Email: info@trustcity.xyz
Phone: 070 5324 4522

Thank you for shopping at Trustcity.